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COVID-19 INFORMATION FOR OUR CUSTOMERS

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The safety of our staff, members and customers is of the highest importance and the following advice is provided to help our staff, members and customers understand the recommendations of Australian authorities and the measures being taken, to prevent the spread of COVID-19 in Australia.

Below is the latest COVID-19 advice per State / Territory:

New South Wales

Victoria

Queensland

ACT

South Australia

Latest COVID-19 Advice - click here
SA Health advice - click here
QR Code information – click here
Business Support - click here

Tasmania

Northern Territory

Western Australia

Stock Levels

We are continuing to work closely with suppliers to fill all orders in our usual timely manner but may experience intermittent stock outages on high demand items. Please contact us to receive updated delivery times on toilet paper, hand sanitiser, soap, and cleaning products. 

 

Delivery

If your business is not working from the office, we can deliver to your home – zero contact delivery!

  

QR code check-in at our stores

QR code check-in is mandatory for customers residing in:

  • ACT (Check in CBR app)
  • New South Wales (Service NSW app)
  • Northern Territory (The Territory Check In app)
  • Queensland (Check In Qld app)
  • South Australia (mySA GOV app)
  • Victoria (Service Victoria app)
  • Western Australia (SafeWA app)

 We encourage all customers to check-in via their state or territory QR code system so that we can assist with contract tracing where needed.



Hygiene and handling

We always practice excellent hygiene and handling procedures throughout all stages of the serving, packing and delivery process that includes regular hand washing and equipment & surface sanitisation. Considering the current risks, we have increased our frequency and intensity and implementing in-store hand sanitisation for staff and customers.

  

What you can do to help reduce the risk of infection

Be aware of the symptoms of COVID-19 which include: Fever, Cough & Breathing difficulties.

If you suspect that you or a family member has been exposed to COVID-19, it is recommended that you call (not visit) your GP or ring the National Advice Hotline on 1800 020 080.